Monday 5 June 2017

FMEA to Risk!! Learning from Operational Excellence

I enjoy investing!! I enjoy as it allows you to apply frameworks from a diverse set of fields.

One of my favorite source of these models is Operational Excellence (OE) and the reason why I like these is that they force you to list and quantify all assumptions in a systematic manner. Also they are fairly simple to execute.

A new process! A new launch!! As soon as on OE practitioner hears this they would do this. They will try to identify break points. They will quantify impact of these breaks. And finally and the end of doing this in a systematic manner they would be able to see what are the biggest risks you need to worry about.

The blogpost discusses one of the common tools for this called FMEA.( Failure Model Effects Analysis)

Any FMEA analysis has following inputs.
1.     Failures across Processes
2.     Modes/Reasons of Failure
3.     Effect of Failure
a.    Impact of Failure (10 being catastrophic and 1 being negligible)- This will require you think business in terms of systems with one part of business impacting other with lag
b.    Probability of occurrence (10 being highest and 1 being lowest). You can use Baynesian thinking here to put probability basis a baseline and then change if things change.
c.     Detection Number: Your ability to detect this failure (10 being worst ability and 1 being best)
4.     Net Score

Now simply multiply for each risk the probability and impact to get to a net score. Higher Score means Higher Risk.

Example: Let’s look at Aashiana Housing. Any stock you own is a business which has multiple processes running. Using FMEA we want to identify failure modes associated with each of these processes. Here I have listed few business failure modes for Aashiana Housing


And now you can see the big failure modes you need to track. Example I had ignored the risk of softening of demand. I had assumed that the probability of slowdown is low and company should be able to handle it. But if I had understood the impact and my limited ability to detect this I would have been more prudent in understating this failure mode.

However, this analysis is not a static analysis. In OE world you keep reviewing the process and refreshing the risks. Similarly, you need to keep revisiting the probabilities, impacts and ability to detect on regular basis and if required adjust them to new information.

PS- The probability, impact are my assessment of these. The detection ability is my ability to detect in advance this failure reason with limited information.